Feedback Report

Total Feedbacks: 20

Employee Outsourcing

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 53.85% 38.46% 7.69% 0.00%
Completion of Job within Agreed SOP/ Timelines 38.46% 53.85% 7.69% 0.00%
Understanding of Assigned Tasks/ Requirements 38.46% 53.85% 7.69% 0.00%
Our Representative's Interaction & Visits 30.77% 53.85% 7.69% 7.69%
Response Time (Email/ Telephone/ Letter) 46.15% 46.15% 7.69% 0.00%
Our Business Relationship Level 61.54% 23.08% 15.38% 0.00%
Level of Solution to your Problem 46.15% 46.15% 7.69% 0.00%
How will You Rate our Overall Quality of Services 61.54% 23.08% 15.38% 0.00%
EXCELLENT 47.12%
GOOD 42.31%
FAIR 9.62%
POOR 0.96%

Executive Search

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 0.00% 0.00% 0.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 0.00% 0.00% 0.00% 0.00%
Understanding of Assigned Tasks/ Requirements 0.00% 0.00% 0.00% 0.00%
Our Representative's Interaction & Visits 0.00% 0.00% 0.00% 0.00%
Response Time (Email/ Telephone/ Letter) 0.00% 0.00% 0.00% 0.00%
Our Business Relationship Level 0.00% 0.00% 0.00% 0.00%
Level of Solution to your Problem 0.00% 0.00% 0.00% 0.00%
How will You Rate our Overall Quality of Services 0.00% 0.00% 0.00% 0.00%
EXCELLENT 0.00%
GOOD 0.00%
FAIR 0.00%
POOR 0.00%

Recruitment

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 0.00% 100.00% 0.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 0.00% 100.00% 0.00% 0.00%
Understanding of Assigned Tasks/ Requirements 0.00% 100.00% 0.00% 0.00%
Our Representative's Interaction & Visits 0.00% 0.00% 100.00% 0.00%
Response Time (Email/ Telephone/ Letter) 0.00% 0.00% 100.00% 0.00%
Our Business Relationship Level 0.00% 100.00% 0.00% 0.00%
Level of Solution to your Problem 0.00% 100.00% 0.00% 0.00%
How will You Rate our Overall Quality of Services 100.00% 0.00% 0.00% 0.00%
EXCELLENT 12.50%
GOOD 62.50%
FAIR 25.00%
POOR 0.00%

Payroll Outsourcing

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 0.00% 0.00% 0.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 0.00% 0.00% 0.00% 0.00%
Understanding of Assigned Tasks/ Requirements 0.00% 0.00% 0.00% 0.00%
Our Representative's Interaction & Visits 0.00% 0.00% 0.00% 0.00%
Response Time (Email/ Telephone/ Letter) 0.00% 0.00% 0.00% 0.00%
Our Business Relationship Level 0.00% 0.00% 0.00% 0.00%
Level of Solution to your Problem 0.00% 0.00% 0.00% 0.00%
How will You Rate our Overall Quality of Services 0.00% 0.00% 0.00% 0.00%
EXCELLENT 0.00%
GOOD 0.00%
FAIR 0.00%
POOR 0.00%

Verification

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 57.14% 42.86% 0.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 28.57% 42.86% 14.29% 14.29%
Understanding of Assigned Tasks/ Requirements 42.86% 57.14% 0.00% 0.00%
Our Representative's Interaction & Visits 42.86% 42.86% 14.29% 0.00%
Response Time (Email/ Telephone/ Letter) 42.86% 28.57% 28.57% 0.00%
Our Business Relationship Level 42.86% 57.14% 0.00% 0.00%
Level of Solution to your Problem 28.57% 57.14% 14.29% 0.00%
How will You Rate our Overall Quality of Services 42.86% 42.86% 14.29% 0.00%
EXCELLENT 41.07%
GOOD 46.43%
FAIR 10.71%
POOR 1.79%

Overall

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 55.00% 40.00% 5.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 35.00% 50.00% 10.00% 5.00%
Understanding of Assigned Tasks/ Requirements 40.00% 55.00% 5.00% 0.00%
Our Representative's Interaction & Visits 35.00% 45.00% 15.00% 5.00%
Response Time (Email/ Telephone/ Letter) 45.00% 35.00% 20.00% 0.00%
Our Business Relationship Level 55.00% 35.00% 10.00% 0.00%
Level of Solution to your Problem 40.00% 50.00% 10.00% 0.00%
How will You Rate our Overall Quality of Services 60.00% 25.00% 15.00% 0.00%
EXCELLENT 45.63%
GOOD 41.88%
FAIR 11.25%
POOR 1.25%