Feedback Report

Total Feedbacks: 31

Employee Outsourcing

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 52.63% 42.11% 5.26% 0.00%
Completion of Job within Agreed SOP/ Timelines 36.84% 52.63% 10.53% 0.00%
Understanding of Assigned Tasks/ Requirements 42.11% 42.11% 15.79% 0.00%
Our Representative's Interaction & Visits 31.58% 52.63% 5.26% 10.53%
Response Time (Email/ Telephone/ Letter) 52.63% 42.11% 5.26% 0.00%
Our Business Relationship Level 57.89% 31.58% 10.53% 0.00%
Level of Solution to your Problem 36.84% 52.63% 10.53% 0.00%
How will You Rate our Overall Quality of Services 57.89% 31.58% 10.53% 0.00%
EXCELLENT 46.05%
GOOD 43.42%
FAIR 9.21%
POOR 1.32%

Executive Search

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 0.00% 0.00% 0.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 0.00% 0.00% 0.00% 0.00%
Understanding of Assigned Tasks/ Requirements 0.00% 0.00% 0.00% 0.00%
Our Representative's Interaction & Visits 0.00% 0.00% 0.00% 0.00%
Response Time (Email/ Telephone/ Letter) 0.00% 0.00% 0.00% 0.00%
Our Business Relationship Level 0.00% 0.00% 0.00% 0.00%
Level of Solution to your Problem 0.00% 0.00% 0.00% 0.00%
How will You Rate our Overall Quality of Services 0.00% 0.00% 0.00% 0.00%
EXCELLENT 0.00%
GOOD 0.00%
FAIR 0.00%
POOR 0.00%

Recruitment

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 0.00% 100.00% 0.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 0.00% 100.00% 0.00% 0.00%
Understanding of Assigned Tasks/ Requirements 0.00% 100.00% 0.00% 0.00%
Our Representative's Interaction & Visits 0.00% 0.00% 100.00% 0.00%
Response Time (Email/ Telephone/ Letter) 0.00% 0.00% 100.00% 0.00%
Our Business Relationship Level 0.00% 100.00% 0.00% 0.00%
Level of Solution to your Problem 0.00% 100.00% 0.00% 0.00%
How will You Rate our Overall Quality of Services 100.00% 0.00% 0.00% 0.00%
EXCELLENT 12.50%
GOOD 62.50%
FAIR 25.00%
POOR 0.00%

Payroll Outsourcing

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 75.00% 25.00% 0.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 50.00% 50.00% 0.00% 0.00%
Understanding of Assigned Tasks/ Requirements 50.00% 25.00% 25.00% 0.00%
Our Representative's Interaction & Visits 50.00% 0.00% 25.00% 25.00%
Response Time (Email/ Telephone/ Letter) 75.00% 25.00% 0.00% 0.00%
Our Business Relationship Level 50.00% 50.00% 0.00% 0.00%
Level of Solution to your Problem 50.00% 25.00% 25.00% 0.00%
How will You Rate our Overall Quality of Services 75.00% 25.00% 0.00% 0.00%
EXCELLENT 59.38%
GOOD 28.13%
FAIR 9.38%
POOR 3.13%

Verification

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 50.00% 50.00% 0.00% 0.00%
Completion of Job within Agreed SOP/ Timelines 37.50% 37.50% 12.50% 12.50%
Understanding of Assigned Tasks/ Requirements 50.00% 50.00% 0.00% 0.00%
Our Representative's Interaction & Visits 37.50% 50.00% 12.50% 0.00%
Response Time (Email/ Telephone/ Letter) 37.50% 37.50% 25.00% 0.00%
Our Business Relationship Level 37.50% 62.50% 0.00% 0.00%
Level of Solution to your Problem 25.00% 62.50% 12.50% 0.00%
How will You Rate our Overall Quality of Services 37.50% 50.00% 12.50% 0.00%
EXCELLENT 39.06%
GOOD 50.00%
FAIR 9.38%
POOR 1.56%

Overall

Parameters Excellent Good Fair Poor
Staff's Professionalism & Attitude 51.61% 38.71% 3.23% 0.00%
Completion of Job within Agreed SOP/ Timelines 35.48% 45.16% 9.68% 3.23%
Understanding of Assigned Tasks/ Requirements 41.94% 41.94% 9.68% 0.00%
Our Representative's Interaction & Visits 35.48% 38.71% 12.90% 6.45%
Response Time (Email/ Telephone/ Letter) 48.39% 32.26% 12.90% 0.00%
Our Business Relationship Level 51.61% 35.48% 6.45% 0.00%
Level of Solution to your Problem 35.48% 48.39% 9.68% 0.00%
How will You Rate our Overall Quality of Services 54.84% 29.03% 9.68% 0.00%
EXCELLENT 44.35%
GOOD 38.71%
FAIR 9.27%
POOR 1.21%