Prime Human Resource Pvt Ltd. is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by us. This Privacy Policy applies to our mobile applications (“App”), websites and other products and services and its associated subdomains (collectively, our “Services”) alongside our application. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

This Privacy Policy describes the types of personal information and other information we collect, including the collection methods, purposes, and information disclosures, security, and the rights you have.

This Privacy Policy is in addition to our Terms and Conditions, which contains the terms and conditions that govern your use of the App. You are expected to read, understand, and agree to this Privacy Policy, our Terms and Conditions, and any applicable agreements, policies, guidelines, and rules posted on the App (now or at a later date) before using the App. By submitting personal information to us and giving your consent where applicable, you are agreeing to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the App and its associated services.

What Information Do We Collect?

We collect information from you when you visit our App, register on our application, use the Services, respond to our survey or fill out any of our associated forms. We collect personal information and non-personal information such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us.

This information may include:

• Name (including first name or last name)
• Email Address
• Phone Number
• Physical Address (Such as a home address, physical address, or mailing address)
• Payment Info (such as form of payment, payment card number, or bank account number)
• Precise Location (information that describes the location of a user or device with the same or greater resolution as a latitude and longitude with three or more decimal places)
• Course Location (information that describes the location of a user or device with lower resolution than a latitude and longitude with three or more decimal places, such as approximate location services)
• Photos or Videos (the user’s photos or videos)
• Customer Support (data generated by the user during a customer support request)
• User ID (such as screen name, handle, account ID, assigned user ID, customer number, probabilistic identifier, or other users- or account-level ID that can be used to identify a particular user or account)
• Device ID (such as the device’s advertising identifier, or other device-level ID)
• License number
• Nationality
• Education background
• National identity

If you are an employee, agent, vendor, supplier, or service provider, provision of your Personal Data is mandatory and failure to provide your Personal Data may be a breach of laws or regulatory requirements and may cause us to be unable to engage you to provide services or products or issue payments to you for products or services provided.

When you use the Services, we may collect information about you in relation to

• your location information (your geo-coordinates while the App is being used or not),
• transaction information (transaction details related to your use of Services),
• usage and preference information (information about how you and site visitors interact with Services, preferences expressed, and settings chosen, through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers),
• mobile device information (including such as the hardware model, operating system, file names, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information),
• log information (including server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service).

How We Collect Information?

1. When you use App to find or provide a service, you provide us information such as your location and your destination. When you use our App, we also process technical data such as your IP-address, Device ID or MAC-address, and information about the manufacturer, model, and operating system of your mobile device and/or computer. We use this data to enable us to deliver the functionalities of the App, resolve technical difficulties, and provide you with the correct and most up to date version of the App and to improve the function of the App.
2. When you use the application through your mobile device, we track and collect your geo-location and real time geo location information on a real-time basis. We use this information to allow you to enjoy access to the App, to provide support, resolve technical or business issues that may arise during your use of the App. You can turn the geo-location tracking off at the device level temporarily. Your mobile device informs you when your geo-location is being tracked by displaying the GPS arrow icon.
3. We may collect and process personal information about you that you have provided by entering information via our App, websites, our social media pages or when corresponding with us via phone, email or otherwise. The information is provided voluntarily. The information that you give us and why we process that information includes service information about you which relates to your account with us. This information may include your name, your email address, location, products/subscriptions you may have purchased, and your telephone and/or mobile number.

Information We Collect from Third-Party Sources

We collect certain personal and non-personal information from third-party sources. For example, to create a user profile on the App, you will be required to sign-up manually or through a social media account. Upon integrating your social media account (such as Facebook, LinkedIn, Twitter, Instagram, and Google) to the App, we will obtain the basic information you have on the applicable social media account. This may include your name, email address, and profile picture. We will use the information obtained to create an account on the App for you.

Permissions

To perform certain tasks for you, we may request permission to access certain areas on your mobile device. We may request access to your device contact list, device file manager, camera, gallery, and enable push notifications in order to confirm updates and invite friends to use the App. We will only gain access to this information when you authorize it (for example, to allow location updates to App, you manually will need to click on “allow” to actually allow us to receive your location and enable its related functionality). Furthermore, you have the right to withdraw your permission at any time. This can be done via permissions under your device settings for the App.

How We Use Information We Collect?

1. We use your email, name, phone number and account password to verify your ownership of an account, to communicate with you in response to your order and to provide you information about the application. We may also use your name, email and phone number to send you news, general updates on the application, special offers or promotions. We will also send you an email asking you to subscribe to our Mailing List. You may at all times opt-out of receiving these updates.
2. We may also receive information from other sources and combine that with your information collected. If you choose to link, create, or log in to your account on App with a payment provider or social media service, or if you engage with a separate app or website that uses our API (or third-party APIs), we may receive information about you or your connections from that site or App.
3. We may use the information collected about you to provide, maintain, and improve services, perform internal operations, including to prevent fraud and abuse of Services and send or facilitate communications including information about services, promotions, news, and events of ours and other companies, where permissible and according to applicable laws, personalize and improve the overall Services, including to provide or recommend referrals and advertisements.
4. We may transfer the information procured from you hereunder to and process and store it in Pakistan and other countries.
5. We may use and process your personal information where you have permitted us to do so for the following purposes: To share your personal information like phone numbers with our authorized joint processors or our recommended third-party partners to contact you with marketing information or take surveys about their products and services.

Do We Share Information with Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the App, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the App. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the App in a shared location, and type of the device used to visit the App. They may aggregate information about our advertising and what you see on the App and then provide auditing, research and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

If we ever sell the App or Services or substantial parts of our business, we may disclose your personally identifiable information to a (prospective) buyer on the condition that such buyer agrees to comply with this Privacy Policy.

Credit card, debit card and financing information may be provided to credit card or debit card or consumer financing companies as is required to process applications and transactions.

How Do We Use Your Email Address?

By submitting your email address on this App, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Privacy Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Services to you and/or fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out Services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

Additionally, you can send us a request on our support email to remove all the associated personal or non-personal data associated with your account.

Why We Collect Information We Collect?

We collect the above information primarily to grant you access to the App and provide its services. We also collect this information for the following purposes:

• Provide the services: As referenced earlier, the general purpose for collecting most of the information is to fulfill our obligations as a service provider.
• To contact you: We collect your contact information, such as your email address, to reply to your questions and complaints, as well as to send you administrative messages (updates to our services, tools, this Privacy Policy, etc.).
• Secure and improve the App: Some of the crash and device identifier information we obtain helps us to troubleshoot issues, secure the app, and prevent any breakdown, bugs, or unplanned downtimes.
• Protect our interest: We collect usage and analytics information for our legitimate interest. This includes determining the effectiveness of our marketing, identifying the parts of the App that needs improvement, and providing such improvements and upgrades as and when due.
• Enforce our rights: We collect some information to enforce our rights (for example, part of why we collect your device information is to enforce our Terms and Conditions if you breach).
• Comply with applicable laws: We also collect certain information to comply with applicable laws, including keeping records.
• Tailor content: We may collect certain analytics information to display relevant content to you based on your interest.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database, where applicable only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file or on our servers. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Services may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could my information be transferred to other countries?

We are incorporated in Pakistan. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

How Secure Is the Information Collected through Service?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee 100% its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I Update or Correct My Information?

The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. You have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows.

You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for always maintaining the secrecy of your unique password and account information.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of ours or any of its Corporate Affiliates (as defined herein), or that portion of ours or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Your Consent

By way of this Privacy Policy we aim to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our App, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will not notify you before we make changes to this Privacy Policy. Your continued use of the Service, the App will express your consent to be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Tracking Technologies

• Cookies

We use Cookies to enhance the performance and functionality of our but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the as we would not be able to remember that you had logged in previously.

Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Service and the App and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Service and the App. We only use cookies for your convenience in using the Service and/or App (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Service and/or  App. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to https://www.allaboutcookies.org or to find out about removing them from your browser, go to https://www.allaboutcookies.org/manage-cookies/index.html.

The Service and/or the App uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help us analyze how users use the Service and/or App. The information generated by the cookie about your use of the App (including your IP address) and the Service will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the App and the Service, compiling reports on App and Service activity for our operators and providing other services relating to App activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this App and/or Service By using this App and the Service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

• Local Storage

Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

• Sessions

We use “Sessions” to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

Contact Us

If you have any issues, questions, queries, inquiries, or feedback regarding this Privacy Policy or the App, please use the FAQ section or contact us via the “Contact Us” section on the App. Alternatively, you can use the company contact information below:

• Via Email: [email protected]
• Via Phone Number: 0092-21-35205558-9
• Via Website Link: www.prime-hr.com
• Via Address: Office 111, 1^st Floor Park Tower, Shahra e Firdousi Clifton, Karachi, Pakistan.